Shipping (example values for demo)

• Germany: €4.90 flat, free from €50; delivery 2–4 business days.
• EU: €9.90 flat; delivery 4–7 business days.
  (We ship on working days. Tracking provided where available.)

Payment Methods

• Bank Transfer (BACS) – pay in advance (order ships after receipt).
• Cash on Delivery (demo) – pay on delivery (where available).

Returns & Exchanges (summary)

• Return period: 14 days from delivery (see “Right of Withdrawal”).
• Return address: Klaviyo Bikes, Merienber Strasse 36, 83022 Rosenheim, Germany.
• Process: Email info@klaviyo.org with order number → pack securely → send back at your cost → refund after inspection.
• Exclusions: Used/soiled items beyond testing, custom goods (where applicable).

Warranty & Guarantee

• Statutory warranty applies to defects.
• Any manufacturer guarantees are in addition to statutory rights; see product info.